Shipping Policy – Electrobe Shop

Shipping Policy

Shipping Policy


Thank you for visiting and shopping with us! We strive to provide you the most convenient shipping options, no matter where you live. Our goal is to give you the best shopping experience, and it is by the utmost care we give your package and highest levels of responsiveness to your queries can we show this. 

Kindly read the following terms and conditions that constitute our Shipping Policy. If you have further questions, you can always contact us. 


Shipment Processing Time

All orders are processed within 3-7 business days. We have various warehouses across the globe and we ship from the centers nearest to your location. 

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Furthermore, shipment delays may occur if the shipment requires Customs clearance or inspection, or transportation delay caused by courier service. Please allow additional days in transit for delivery.

You can reach out to our customer support team should your order fail to arrive within the estimated delivery period. We will also contact you via email or telephone if there are significant delays in the shipment of your order.

Note: Due to the COVID-19 pandemic, package delivery might be delayed. We apologize for the inconvenience and we hope you can wait patiently for your order to arrive. Rest assured our team is working hard to get your item/s out the door as soon as possible. 


Shipping Rates & Delivery Estimates 

Shipping charges for your order will be calculated and displayed at checkout. Rates may vary according to the shipping destination, item weight, etc. 


Payment Information

We MasterCard, Visa, PayPal, and American Express as payment methods. We assure you that all transactions made in our online store are 100% secured. 


Shipment Confirmation & Order tracking

Once your order has been processed and shipped, you will receive a Shipment Confirmation email containing your tracking number(s). You can also check the status of your order through the Order Tracker page provided in our website. 


Customs, Duties and Taxes

We are not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).


Damages

We are not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.